The Salesia journal

Field sales. Orders.And everything in between.

Practical guides for brands selling through shops, pharmacies and specialist retailers.

31 guides for your next visit

A sales rep prepares a visit on her laptop, with a customer sheet, samples and a shoulder bag on the table.
Guide6 min read

AI for field sales: five practical uses in shops and pharmacies

Prepare visits, practise objections, structure notes and write follow-ups. A four-week pilot with prompts and a worked calculation of time saved.

By Anatole Briant
A sales rep checks an appointment sheet beside his parked car outside a city-centre pharmacy.
Guide6 min read

AI and sales route planning: prioritise visits without missing appointments

Use AI to review visit priorities, then check travel times, appointment windows and buffer time to build a day that actually works.

By Pierre Lerebours
A sales rep sitting on a bench dictates notes into her phone, with a notebook and shoulder bag beside her.
Worked example6 min read

AI voice notes: turn a store visit into an accurate CRM record

A dictated note, a clear field structure and checks on quantities, agreements and dates. Includes offline sync and duplicate-prevention test cases.

By Pierre Lerebours
A sales rep checks his notebook beside a laptop in the back office of a cosmetics shop.
Guide6 min read

AI sales follow-ups: write a useful message after a store visit

Write from a confirmed visit record, keep promises accurate and choose one next step. Includes a sample email, review checklist and measurement method.

By Anatole Briant
Three professionals examine samples and a folder around a table in a pharmacy.
Guide5 min read

Pharmacy buying groups: from listing agreement to reorders

Direct or central purchasing, the listing pack, the cost of a launch and reorder tracking: preparing an agreement that works for the brand and its pharmacies.

By Anatole Briant
A sales manager works out a product price with a calculator, documents and a bottle on her desk.
Worked example4 min read

Calculating your trading margin after discounts and free units

Mark-up, gross margin rate, successive discounts and contribution per order: detailed calculations to prepare your commercial terms.

By Anatole Briant
A company director compares printed reports and notes on a desk lit by a window.
Guide4 min read

Sales dashboards: eight indicators that support a decision

Formulas, sources, cohorts and mix effects: building a dashboard that helps you act on sales, coverage and late orders.

By Pierre Lerebours
A sales rep takes notes in a notebook on a café terrace, with his bag beside him.
Guide5 min read

Sales visit reports: a template that serves the follow-up

Six fields, a complete example and simple checks to separate observations, agreements and next actions without slowing down data entry.

By Anatole Briant
Two sales managers study a road map spread out on an office table.
Guide4 min read

Sales territories: balancing the workload across portfolios

Calculate the hours needed, test the boundaries and organise the handover: a method for splitting portfolios that can actually be visited.

By Anatole Briant
A brand manager makes a call at his desk while going through a file, next to a few skincare products.
Guide5 min read

Reactivating an inactive B2B customer: diagnosis, message and measurement

Set inactivity from the buying rhythm, understand the causes, write a relevant message and measure the orders that are genuinely incremental.

By Anatole Briant
A stock manager checks boxes on a shelving unit, inventory sheet in hand.
Worked example5 min read

Safety stock and reorder point: calculations and edge cases

Demand, lead time, committed stock and expected deliveries: understand the replenishment threshold and the limits of an over-simple formula.

By Pierre Lerebours
Hands measure a product box with a metal ruler on a packing table.
Guide4 min read

B2B product catalogue: the data that prevents ordering errors

SKU, GTIN, case packs, prices and versions: structure a catalogue that the sales rep, the ERP and the warehouse read the same way.

By Pierre Lerebours
An operator reads the label on a case with a handheld terminal near a warehouse loading bay.
Benchmark4 min read

EDI or API for B2B orders: comparing the flows and the exceptions

Messages, identifiers, duplicates, back orders and recovery after an outage: compare an exchange across the full journey of an order.

By Pierre Lerebours
A picker packs a parcel on a warehouse table, next to a scale and a small box.
Worked example5 min read

Free-shipping threshold and minimum order: setting profitable levels

Shipping cost, basket margin, split deliveries and rounding: calculate a coherent threshold, then test it in the ordering journey.

By Anatole Briant
A shopkeeper prepares a reorder on her computer in the stockroom.
Benchmark6 min read

B2B marketplace or ordering portal: comparing the two channels

Acquisition, reordering, commission and customer data: compare the contribution of each order and the services actually provided.

By Anatole Briant
A member of staff tidies skincare tubes on a pharmacy shelf.
Guide6 min read

Pharmacy merchandising: prepare, install and measure

Dimensions, facings, POS displays and training: prepare a shelf placement with the pharmacy, then check that it was installed and what it produced.

By Anatole Briant
The counter and shelving of a neighbourhood pharmacy, with a pharmacist in the background.
Guide11 min read

Pharmacy glossary: understanding distribution to pharmacies

SIRET, CIP, asilage, facing, DN and sell-out: 32 definitions for matching data without confusing products, places and sales.

By Anatole Briant
A sales rep shows a skincare sample to a pharmacist at the counter.
Guide7 min read

Pharmaceutical sales rep: duties, training and pay

The daily work in pharmacies, the routes into the job, the requirements that depend on the range, and the questions to ask about a job offer.

By Anatole Briant
A sales rep and a brand manager go through a contract in an office.
Guide6 min read

Multi-line VRP or commercial agent: status, duties and real cost in France

Employment, independent mandate, commission and termination: what to check under French law before handing a territory to a sales rep.

By Anatole Briant
Invoicing paperwork, a calculator and a computer on a sales administration desk.
Guide6 min read

E-invoicing in France: preparing B2B orders and invoicing

The 2026–2027 timetable, approved platforms and customer data: the checks to run across sales admin, accounting and logistics.

By Pierre Lerebours
A sales rep puts his sample bag into his car outside a pharmacy.
Guide6 min read

Planning a sales route: capacity, priorities and schedule

A numbers-based method for spreading visits, building days that hold together and keeping room for the unexpected.

By Anatole Briant
A picker checks products and an order document on a dispatch bench.
Guide7 min read

B2B order-taking software: from the right customer to the right parcel

Measure the sales admin workload, check the commercial terms and connect every channel to invoicing and logistics, errors included.

By Pierre Lerebours
A sales rep checks his phone in a parked car, with a notebook beside him.
Guide6 min read

Sales route planning software: planner, organiser and free tools

Planner, organiser, optimiser: tell the functions apart, understand what the free tools do and test a day in the field before choosing.

By Anatole Briant
The front of an independent pharmacy on a French town square.
Guide6 min read

Numeric distribution in pharmacies: calculating DN and DV

Formulas, worked examples and data sources to tell network coverage, presence on the shelf and recent purchasing activity apart.

By Anatole Briant
A parcel of skincare products holding a tester, a counter display and a leaflet.
Guide5 min read

Asilage in pharmacies: preparing the display material that ships with the order

From tester to counter display: define the allocations, avoid duplicates, handle shortages and cost an asilage campaign.

By Anatole Briant
A sales rep records his visit on a tablet, sheltering under an awning.
Benchmark6 min read

Pharma SFA software: assessing a day of field selling

Preparation, order, visit report and sync: the scenarios to test when choosing a tool that helps both the reps and the sales admin team.

By Pierre Lerebours
A pharmacist checks the products on a shelf with a barcode scanner.
Guide5 min read

Pharmacy sell-out: calculation, data and actions on rotation

Tell deliveries apart from counter sales, reconstruct a stock reconciliation and choose an action that fits the pharmacy’s situation.

By Anatole Briant
A tablet, a paper order form and skincare products on a pharmacy counter.
Worked example5 min read

Digital purchase orders in pharmacy: preparing the switch and calculating the gain

A worked example with explicit assumptions to test the commercial rules, measure sales admin time and estimate the return on investment.

By Pierre Lerebours
A sales manager looks through his visit notebook at his desk.
Benchmark6 min read

Pharmaceutical CRM for pharmacies: building a customer record the field can use

Identifiers, history, territories and next actions: the criteria for comparing a pharmaceutical CRM and checking that reps actually use it on visits.

By Pierre Lerebours
Two colleagues from a small brand study a document beside their stockroom.
Guide6 min read

Sales software for an independent brand: selection criteria and budget

Start from the tasks that hold you up, test the feeds and work out the cost over 24 months before choosing sales software.

By Anatole Briant